Hot Shot's Secret: an AI that knows every product
Buyers of a lubricants and additives brand ask which product fits their engine, what a symptom means and how much fluid a vehicle takes. We built an assistant that answers from the brand's own information and recommends the right product.
What did BetterAI build for Hot Shot's Secret?
An AI product expert. It searches the brand's own information, calls custom tools for product search, FAQs, categories, symptoms, vehicle and engine details and fluid capacity, and answers in plain words with a product recommendation. It appears as a chat assistant on the website.
What problem does an AI product expert solve?
A brand with many products gets the same questions again and again: which one fits my engine, what does this symptom mean, how much fluid does my vehicle take. Answering them one by one takes expert time. The assistant answers from the brand's own information, at any hour.
What we built
Four parts.
Answers from the brand's own information.
Documents are split into chunks and searched with OpenAI embeddings and Chroma through LangChain. Contextual compression keeps each answer focused.
7 tools it can call.
Product search, FAQs, categories, diagnostic symptoms, vehicle and engine information, fluid capacity and video recommendations, served over MCP.
Ask in plain words. Get the right product.
A chat assistant that answers product questions and recommends what fits.
Product, dose and a link.
From the screen recording: the recommended product with the amount to add.
How does a question turn into a recommendation?
A buyer asks a question in chat. The assistant searches the brand's knowledge, calls its product and diagnostic tools, and answers in plain words with the product to use and how much to add. It can also suggest a video.
- Buyer asksIn the website chat
- SearchesThe brand's own information
- Tools runProduct, symptom, capacity
- Plain answerWith the product and dose
- Next stepProduct link or a video
The assistant at work
Four stills from a real screen recording. Keep scrolling to see more.
StartSuggested questions and a message box
SearchingChecks the brand's sources first
AnswerProduct, size and a link to the product
Follow-upExplains the dose and offers next questions
Which technologies did we use?
A retrieval assistant built with LangChain, OpenAI embeddings and Chroma, with contextual compression to keep answers focused, plus custom tools served through a FastMCP server, and a chat interface on the website.
Questions about Hot Shot's Secret
What did BetterAI build for Hot Shot's Secret?
BetterAI built an AI product expert for an automotive lubricants and additives brand. It searches the brand's own information, uses custom tools for products, FAQs, symptoms, vehicles and fluid capacity, and answers buyers' questions in plain words with a product recommendation.
Which technologies did BetterAI use for Hot Shot's Secret?
The knowledge search uses LangChain, OpenAI embeddings and Chroma, with contextual compression to keep answers focused. Custom product and diagnostic tools are served by a FastMCP server, and buyers use a chat assistant on the website.
What results did the Hot Shot's Secret assistant get?
We do not publish results for this project. The page shows a real screen recording of the assistant answering a question, and we have no measured figures for support savings, accuracy or sales to share.
Can BetterAI build an AI product expert for my business?
Yes. If you sell many products and answer the same questions all day, we can build an assistant that answers from your own information. Book a free AI plan call and we will map the questions, show what to build first and send a clear quote.
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